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Hanson International | One of Several Manufacturing Bays

Elmer also talked about the response they get from the Sodick service department. He recounted a situation that
occurred in 2020 during the peak of the COVID pandemic. They were working on a hot job. While rushing to set up a
machine, they had a loading accident and damaged a part on the Wire EDM.

With one call to Sodick, they were able to arrange getting the part that they needed. Within six hours of the
accident, they had the part installed and were back in business. At the time, there were only three people in the
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Sodick Schaumburg, IL headquarters, yet they were able to rush a part order through and have it waiting during off
hours for a Hanson pick-up. Elmer believes it is the rare supplier who would provide that level of support and he
will never forget the help Sodick provided. They came through ver forget the help Sodick provided. They came through
will ne
when he really needed them. Elmer expressed that is the
when he really needed them. Elmer expressed that is the
deﬁ
deﬁ nition of a true partner. Hanson Manufacturing Supervisor nition of a true partner. Hanson Manufacturing Supervisor
James Gagliardo added that nobody ever wants a breakdown ver wants a breakdown
James Gagliardo added that nobody e
during a hot job, but it reassuring t
during a hot job, but it reassuring to know that Sodick is there o know that Sodick is there
when you need them.
when you need them.
It is clear that Hanson is investing in equipment and technology.
It is clear that Hanson is investing in equipment and technology.
During a plant tour, we saw several bays that were full with
During a plant tour, we saw several bays that were full with
high end CNC equipment. When asked about the investment,
high end CNC equipment. When asked about the investment,
Elmer revealed that by keeping current with the latest technol-
Elmer revealed that by keeping current with the latest technol-
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ogy, they can achieve the level of performance that that their
ogy, they can achieve the level of performance that that their
customers expect.
customers expect.
As part of the visit, EDM Today sat down with Hanson Inter-
As part of the visit, EDM Today sat down with Hanson Inter-
national President Julie LaVanway. We asked Julie the same
national President Julie LaVanway. We asked Julie the same
question, what is Hanson’s competitive advantage? Julie
question, what is Hanson’s competitive advantage? Julie
echoed what Elmer mentioned. She stated that it is choosing
echoed what Elmer mentioned. She stated that it is choosing
the right partners. She, too, appreciates the support that
the right partners. She, too, appreciates the support that
Sodick provides, and the performance of the equipment.
Sodick provides, and the performance of the equipment.
Just as Hanson customers have come to depend on them
Just as Hanson customers have come to depend on them
to provide exceptional levels of performance, so too does
to provide exceptional levels of performance, so too does
Hanson depend on Sodick for that same level of support.
Hanson depend on Sodick for that same level of support.
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Julie LaVanway
Hanson International President
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