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WITH
WITH
JOE BALLEK, MBA
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WH
WHAT KIND OF LEADER ARE YOU?AT KIND OF LEADER ARE YOU?
New research offers an interesting perspective on management style. It may surprise you!
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One of the fundamental tenets of modern management
be perceived by others, such as customer feedback, or
theory is that managers must treat all employees in
social networks – even the plant grapevine.
the same manner. The idea of fairness and equality is
key to success in management – few would argue ation. The third approach is to look at how a solution will
Professor Raffaelli’s paper evaluates the pros and cons
against that idea. However, should the same manage-
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with each approach. It is clear that sometimes an ana-
ment style be used when managing employees and
lytical approach is best in that it focuses on one specifi c
projects? Professor Ryan Raffaelli of the Harvard School
issue with no distraction or other considerations. But
of Business recently published a paper that calls into
sometimes it is important to consider the impact to other
question the way most of us would view a manager’s
projects, customers, and other employees.
skillset and approach.
The research shows that, without being cognizant of it,
After studying the management style of a cross section
managers tend to adopt one of the three approaches
of different managers, it was observed that their manage-
as the primary way which will infl uence their manage-
ment approach fi t roughly into three different categories.
One approach is based on an analytical approach where-
these subconscious approaches exist, a highly effective
by data is gathered, analyzed, and a specifi c approach is
manager can evaluate the best approach that fi ts a given
determined. A second method is a contextual approach, ment style. It is suggested that by recognizing that
situation and make a mental adjustment to adopt the
whereby a solution is derived based on considering
ideal approach.
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interactions with other projects and external consider-
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