Page 96 - Fall 2024 EDM Today

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Fall 2024
INDUSTRYNEWS

Technology | Management | Business | Innovation | Global

GF Machining Solutions Indianapolis Parts Warehouse Streamlines Shipment

Intuitive part handling, rapid response and reduced costs boost world-class customer service
GF Machining Solutions’ North American parts warehouse operations in Indianapolis,
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Indiana, is a major component of the company’s focus on world-class customer service by
improving access to parts and streamlining shipments.
The facility provides improved same-day order cutoff from 4:00 p.m. Central Time to 8:00 p.m. Eastern Time, adding
almost half a workday to order placement parts. Close proximity to major shipping operations at the Indianapolis
International Airport also ensures customers get the fastest possible service for critical parts.
Additionally, the warehouse employs the latest logistics technology such as dynamic inventory management and
predictive intelligence to optimize part availability. By transitioning operations from the company’s previous parts
warehouse in Woodridge, Illinois, customers have also realized freight shipment savings of up to 70%. Standard
freight ground shipments from the Indianapolis warehouse are free of charge as are orders from Meyrin, Switzerland,
which are drop-shipped directly to customers’ locations.
The Central Indiana warehouse is just one component of GF Machining Solutions’ intensifi ed commitment to unri-
valed customer service and support. The company’s newly dedicated Service + Success Technology Teams have
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deep expertise and expanded capacity for every technology in the GF Machining Solutions product line. As a result,
dedicated OEM technicians have further improved onsite response time and reduced Mean Time to Repair (MTTR).
Robust preventive maintenance programs also provide service to keep customers’ machines optimized and running.
These refi nements in logistics, advanced technology and national service personnel drive GF Machining Solutions’
allegiance to its customers with service and support they can count on.
gfms.com

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